Aug 23, 20211 minCommunity TipsEnsure Members Have Personal Points of ContactYour members or subscribers probably have a bunch of queries about the service you offer. Though it may appear more efficient, solely...
Aug 2, 20211 minCommunity TipsOffer Discounts to Long-Term & Loyal MembersTo show gratitude and appreciation to your most loyal members, a rewards system could be an effective option. Through a loyalty...
Aug 1, 20211 minCommunity TipsEnsure Your Renewal Process Is EasyA seamless renewal process would make your most engaged and happy members, even happier! As a result, your churn rate would likely...
Jul 14, 20211 minTemplatesCommunity Member Satisfaction Survey - TemplateDo you hope to improve your community's fabric, and build stronger relationships with your members? If so, a member satisfaction survey...
Jul 12, 20211 minCommunity TipsCreate an Exit Survey For Cancelled MembersAfter a member cancels their subscription, there’s a proactive approach to take. Though it's technically a loss, you’re able to learn...
Jul 5, 20211 minCommunity TipsProvide 'Pause Subscription' for FlexibilityRegarding the general point of flexibility, giving your members a range of subscription options may boost retention rates. The ‘Pause...